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Hitachi Construction Machinery - North America

HERD Member Spotlight: Rainwater Construction

February 26, 2019
Hitachi owner Tim Rainwater

Rainwater Construction LLC
Tim Rainwater, Partner
Established in 1974
Headquartered in Jonesboro, Arkansas
Serviced by Stribling Equipment

Tim Rainwater is a self-described “huge Hitachi fan” and has been since the early ‘90s when he first started looking into purchasing a Hitachi excavator. He now has three Hitachi machines that he considers “members of his family.” We caught up with Tim, and he told us more about how he became such a big fan.

Tell us about your company.

“We started as a plumbing company. My dad started the business in 1974, and we worked our way up to do the mainline utilities that we do now. We are a site utility contractor. We work on subdivisions such as the sewer main, water main, drainage and electrical conduits. In commercial applications, we work on the fire main and all the domestic water, sewer, drainage and items like that.”

What type of projects do you use your Hitachi equipment for?

“We use them for everything. We’re a small, family-owned business, but we’re the proud owners of three Hitachi excavators, which we use for anything from laying sewer and water main to storm drainage. We have an EX200LC-5, ZX200LC and a ZX350LC-5.”

How do your Hitachi machines help you in those projects?

“We need extremely versatile machines in what we do. Being a smaller company, we can’t have a lot of specialty machines. We need machines that are widely adaptable for a lot of purposes. We use our big machine to lay the mainline, and we’ll have one of the smaller machines backfilling behind it. We always try to have a couple excavators on each job.”

How long have you been a Hitachi fan?

“I’m a huge Hitachi fan. It started before we bought our first machine in 1999. I have four boys, and in the late ‘90s, I received a promotional VHS video called Why Buy Hitachi. A dealer gave it to me because I was always interested in Hitachi. I got that video, and my boys got a hold of it. We literally wore that tape out. It was full of customer testimonials doing different things with the excavators in different parts of the United States. It got me more intrigued.

Everyone talks about the dependability and uptime, and that’s exactly what we were looking for. We needed a good excavator because we were not happy with the ones we had bought prior to our first Hitachi. Those Hitachi excavators are truly the backbone of our business because we use them in such a variety of ways.

We still have the first machine we bought in 1999. That machine feels like an extension of me. I can count on one hand the things we’ve had to do for upkeep on that machine. It may sound strange, but they’re like members of our family. We treat them with care and respect, and they’re priceless to us.”

Why do you keep buying Hitachi machines?

“Hitachi keeps upping their game. They have the best cabs. The Isuzu engines are amazing. They’re so fuel-efficient. Longevity-wise, they’re great. If you get a Hitachi and you just do the normal service on it, it’ll reward you 1,000 times over. They’re trouble-free. We take care of them, and they take care of us.

I think Hitachi is at the forefront of excavator technology. I’m still running a 20-year-old excavator. I took a gamble on Hitachi back in 1999, and it was one of the best decisions we ever made as a company.”