Hitachi Newsroom

The three option levels are Standard, Advanced, and Ultimate.

"The Advanced and Ultimate options give customers more ways to lower operating costs and increase their ability to efficiently manage their fleet," says Craig McBeth, Division Manager for Hitachi Construction and Mining Products. "ZXLink also helps to increase productivity and uptime by letting fleet managers keep tabs on every detail, no matter where the machine is located."

Levels of Information Provided
The basic ZXLink Standard level automatically collects, transmits, and manages machine data. The data can be viewed at a single secure website regardless of model or make, or which dealer sold the system. Customers can then use the data to check machine operation times, track machine locations, and set restrictions on when machines are allowed to run. ZXLink integrates into virtually any business office management system for maximum efficiency.

"Besides being user-friendly, the reliability is top-notch," says McBeth. "ZXLink works with predictable precision from the first time you use it. And the Standard level works on any construction machine with a 12-volt or 24-volt charging system, regardless of make."

ZXLink Advanced provides all the Standard level features plus a percentage breakdown of machine-idling hours versus working hours. To immediately inform maintenance managers of impending machine problems, Advanced also provides dashboard alerts such as low fuel-level warnings via Internet, cell phone, or pager.

With ZXLink Ultimate, a maintenance manager can receive the kind of detailed information needed to extend the economic life of equipment, as well as improve productivity. Machine pressures, temperatures, and speeds are captured and displayed in an understandable format that can even be downloaded onto a spreadsheet for further analysis.

"ZXLink Ultimate takes raw data and presents it in a format that is actionable, giving you the ultimate tool to see how hard and efficiently your machines are working," says McBeth.

Models Covered
ZXLink Standard is an all-makes-and-models solution and can be used to cover a contractor's entire fleet. The Advanced and Ultimate levels can be used on all Zaxis Dash-3 excavators, models ZX160LC-3 and higher. ZXLink Ultimate systems come on the Zaxis 450LC, 650LC, and 850LC Dash-3 models, with three years of service included in the price of the machine, when purchased from an authorized Hitachi dealer.

Confidentiality
McBeth stresses to customers that only they determine who sees the data collected by their ZXLink system. "We believe customers should look to their dealers as consultants on how they are using their equipment and share their data with them. However, we want to make it perfectly clear that under no circumstances will we use this data to administer warranties. ZXLink is all about improving our customers' businesses. This product will help us and our dealers grow our relationships with customers."

For help in finding the right ZXLink levels for their applications, interested buyers should talk with their local Hitachi dealer.

ZXLink Machine Monitoring Systems have been developed through a strategic alliance with Qualcomm, the world's leader in telematics.

ZXLink Feature Comparison Chart