Performance Ensured

In construction, product support is a cooperative effort between the local dealer and Hitachi. Company factory-support managers provide oversight to help ensure performance.

Of course, the level of support provided depends on you, the equipment owner. Regardless, through the warranty period, mechanics literally stand by to ensure each machine provides full satisfaction. But beyond the warranty period, our Hitachi dealer is ready to provide a lot of support as well. At a minimum, he can provide training, parts management, component rebuilds, and on-demand mechanic services.

A number of companies use Maintenance and Repair Contracts (MARC) as a way to get a firm grip on operating costs. Every Hitachi construction dealer is capable of providing the support of a full MARC agreement at a competitive cost.