Core Parts Promise
We’re taking efficiency, reliability and durability up a notch with our new Core Parts Promise. It’s a new dealer stock program that promises quick parts replacements for Hitachi’s production-class excavators so you can maximize productivity. The program consists of two components:
Critical parts
Critical parts that can down a machine and be installed within three hours will be available the same day from the participating Hitachi dealer – or the part is free. This includes parts such as hydraulic hoses, starters, alternators, water pumps, injectors, switches, relief valves and more.
Major parts and components
On major parts and components, such as engines, transmissions or motors, Hitachi promises it can get the parts to customers the next day, or shipping is free.
Participating Hitachi dealers are offering the Core Parts Promise to customers in the United States and Canada. Reach out to your local Hitachi dealer to learn more.