Mining: Global e-Service

Hitachi Global e-Service lets you monitor your Hitachi EX-6 series excavators (EX1200 and larger), rigid frame trucks EH1100-5 and ACII & AC-3 series electric drive trucks.

You’ll have access to:

Machine location via GPS
Current machine hours
Machine history
Maintenance information
Alarm and Fault History
Ability to download updates of our MaintenancePRO® Software tool to download the machine and view the data.
Ability to see downloaded files from the machines via satellite connection that downloads from the machine once per day

Register for Global e-Service

This registration form is only for Hitachi customers with Hitachi Mining Products located in either North or South American countries.

If you’re located in a country outside of North or South America, please contact your local Hitachi representative within your country for further instructions about Hitachi’s Global e-Service from your location.

Registration form

Name*
First Last
Email*
Company name*
Company address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Servicing dealer name*
Servicing dealer branch city & state*
City State / Province / Region ZIP / Postal Code Country
Machine*
Model number*
Product identification number*
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Product Articles & Stories

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Warranty

Hitachi’s standard warranty covers defects in material or workmanship. That means Hitachi will fix these failures during the warranty period, just for doing business with Hitachi.

Learn more about Hitachi's warranty